Front office and Room division
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In brief 
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These two departments have played a crucial role in the history and development of the hotel industry, and were the first to benefit from the introduction of new technology and the first management software solutions. We have long been concentrating on these departments, while closely following the evolution that has swept across hotel companies and the world of technology in the past 30 years.
Still today, the core feature of the Scrigno suite and other management systems is to offer solutions to the needs that have always characterised these departments, namely customer reception, assistance throughout the entire duration of customers’ stay, production control and departure procedures.
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Your needs
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We offer you
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1. Carrying out sales indications and daily tasks as specified by the Management Dept.
2. Having a complete reservation tool that allows for constant access, through links, to the most useful websites, e.g. airports, train stations, taxis and Web portals.
3. During the reservation phase, easy consulting of data on preferences and previous customer stays, even in other hotels of the group, in addition to production data and company or agency allotments.
4. Customising customer reception.
5. Directly sending emails confirming the reservation from the management system and automatically enclosing the relevant records.
6. Sending customised notices to guests also to promote additional hotel services.
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1., 2., 3., 4. Scrigno PMS & Booking System,
5. Scrigno Mmail
6. OnlineConcierge
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