Increasing sales, optimising organisation

Thanks to the hotel-LAB division, we are able to support the management staff of hotels and groups during the structure design, pre-opening and management stages, with regard to commercial policy, commercialisation on reservation portals or offline, GSA (General Sales Agency), tutoring and outsourcing of commercial activities..

Our experience with some of the most important Italian groups has enabled us to acquire the necessary know-how to aid constant analysis of company processes and change management: we can offer our specific expertise on organisation and methodologies to assist your management staff.
We also offer a technical tutoring service aimed at carrying out the analysis required for optimising technology, thereby saving your company the effort of carrying out activities that do not contribute value to your business.

Our Consulting services, hotel-LAB.com know-how and our Assistance service are the solutions we have for you.

Real time monitoring

Thanks to the Monitor and Datawarehouse modules, Scrigno Suite enables you to optimise management control activities and compare final results with the reference budget. This leads to more targeted investment decisions by identifying the most highly requested services.

With Scrigno Business Intelligence, it is easy to obtain day-by-day real time management data and compare results with historical data, in order to identify the sources of business and prepare forecasts.

Moreover, thanks to the hotel-LAB division, we can support your management staff with highly qualified management control consulting.

Scrigno suite and our Scrigno Monitor, Scrigno Datawarehouse and Scrigno Business Intelligence Consulting services are the solutions we have for you.

Managing personnel

A crucial factor in obtaining optimal results is to ensure that staff is able to implement the commercial policies and organisational procedures laid down by the Management Dept., even in the absence of supervisors.
The booking interface of the Scrigno suite allows for visualising the following:
1) Commercial rates and sales constraints indicated by the Management Dept.
2) Daily service orders.

The Scrigno suite Scrigno PMS & Booking System is the solution we have for you.

Saving on infrastructures without compromising quality

The Hosting service enables you to use software via the Web, by converting costly investments in hardware equipment, broadband transmission, technical resources, set-up of equipped rooms and on-site services into a deductible fee suited to your structure’s use. GP Dati takes care of maintenance operations on hardware, operating systems, databases and applications: whenever possible, these activities are carried out through remote assistance, eliminating the need for our personnel to travel to your site thus enabling you to further save on expenses.

Thanks to our Assistance service, your staff has access to telephone support 365 days a year, from 7 a.m. to 11 p.m.,  in addition to the support service via Skype.

Every solution is a successful investment only if it is constantly monitored and improved whenever necessary: for this reason, we have created customised Service Level Agreement formulas, whereby our most qualified personnel supports your structure in identifying your company’s visible or hidden needs and studying the most suitable solutions together with you. The fact that the products we offer have been designed and created by us means that we are able to tailor our solutions to specific needs.

No solution is perfect unless it is adequately understood by its final user.
We also offer you the possibility of constantly training your staff with on-site courses or through e-learning and remote mini training courses with the aid of web conference tools: in this way, more employees may attend the courses (as they are not required to leave their workplace to attend lessons), enabling your company to limit costs.

For further information, please visit our Assistance and Training pages.