|
1. Planning a consistent commercial strategy on online and offline channels.
2. Monitoring past and forecasted sales trends, comparing them to the budget, analysing pick-up.
3. Using Revenue Management tools to implement the most effective sales policies to meet the budget, optimising overbooking day by day, implementing sales tools that are diversified according to channels.
4. Centralising management of the sales process on all channels, both traditional and electronic.
5. Increasing sales from the company’s own Internet website, by launching special offers or requesting the services of companies or agencies.
6. Favouring cross-selling of collateral services already from the reservation phase.
7. Monitoring the activities of sales executives, through common agendas and negotiations.
8. (For reservation centres and groups) Providing all the necessary information to call centre and front-office staff, with the aim of facilitating sales in any hotel of the group.
9. Monitoring productivity of call centre operators.
|
|
1. Hotel-Lab (consulting)
2. Scrigno Datawarehouse and Business Intelligence
3. and 4. Scrigno Revenue Management
4. Scrigno PMS & Booking System, Scrigno CRS, Netbooking, Scrigno BtoB
5. Scrigno Booking System, Scrigno Revenue Management, Scrigno B2B
6. OnlineConcierge
7. Scrigno CRM & SFA
8. Scrigno CRS, PMS & Booking System, Cross Selling
9. Scrigno CRS
|
