Front Office

Front Office

With SCRIGNO PMS everything becomes easy and intuitive. You can consult offers and initiatives, archives and correspondence with customers at a glance. And with few clicks you can even organise the services of the various hotel departments.

PMS - front & back office

SCRIGNO PMS is a complete and entirely web-based hosted property management system which allows, with few simple and intuitive windows, to speed lots of daily operations: from the automatic web booking input to the e-mail or SMS confirmation dispatch, from the automatic filing of the correspondence related to a booking file to the dispatch of reservation e-mails to hotel departments or external providers, up to outstanding payment management with the forwarding of notices and solicits via e-mail.

The booking window has also lots of functions useful for boosting front office efficiency. Among these there is the possibility of easily displaying stays history, preferences and services reserved by guests, rates suggested by the revenue manager and the “take a look”, which emphasizes daily information from the management team. Finally, PMS includes a portal, which can be consulted through tablet PC too, from which staff can rapidly access all information essential for the front office (arrival list, in house guests list, etc), while the manager can always check hotel situation, business trend, e-mails through MMail and update portals with SCRIGNO RateManager.

 

MICE - meeting & conventions 

 SCRIGNO Meeting & Conventions module allows to manage MICE agenda, any related service and technical equipment. Furthermore, it enables to organise services manageable by time bands: massages, garages, beach umbrellas, sports acilities, etc. The module has a simple and efficient interface, ideal for managing, through a tableau, complex event reservations, involving several hotel department.

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E-mail & document repository

MMail is an e-mail system integrated into SCRIGNO and designed for automating activities like confirmation emails, services reservation, marketing notices, offers and solicit mails dispatch. This tool allows to archive the correspondence in the document repository, to assign to specific departments, to manage workloads and associate incoming e-mail with the reservation booking file.  >>> read more

Document repository is an archiving system of files and e-mails stored directly on the Oracle database. Electronic storages and orders can be customised. Furthermore, there is the possibility to store each document associating it with the corresponding booking file, and to determine rights of access for each archive level depending on users’ role. Thanks to document repository, every document (agreements, contracts, e-mails, solicit mails, etc.) can be consulted by managers in every moment, via web.