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  • Email management

Email management

Scrigno Mailing System MMAIL

Scrigno Mmail is able to optimize mail management thanks to a centralized multi-hotel and multi-account system integrated to the central database. This system assigns the sent and received emails to the corresponding record and allows to share emails across multiple hotels.
 

Features and advantages:

  • Integration: you can send reservation confirmation emails from the management software while assigning them to the relevant file and storing them in the management software’s electronic archive
  • Customisation: you can create different email formats for the different hotel functions and assign them to the Scrigno functions (reservation confirmation, outstanding accounts, special offers)
  • Promotion: you can launch email campaigns and assess the feedback
  • Multihotel: allows you to optimise email management even across multiple structures

 

Thanks to Scrigno Mmail you can:

  • launch email campaigns to thousands of potential customers avoiding spam filters, thanks to the function that allows to schedule email transmission over time 
  • centralise management of multiple email accounts (even for multiple hotels) in order to optimise reservations and speed up replies 
  • use email from any workstation, even remote ones, avoiding that sent/received emails are accessible only from the single booking operator’s PC
  • automatically generate a reservation confirmation and automatically attach it to the relative record in Scrigno
  • automatically integrate in the confirmation email text the link to the OnlineConcierge reception Web page tailored to the customer, and assess the access data
  • identify incorrect email addresses, recipients that opened the emails and those that visited the website

 

 

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Zucchetti Hospitality Srl

Venezia Branch Office
Via Paganello 22/a, 30172 Mestre
ph. +39 0371 5948143
mail: hospitality.venezia@zucchetti.it
VAT number 02894171202

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